AI Smart Chat Suggestions Built for WhatsApp
Supercharge your agents with instant, context-aware AI reply suggestions.
Don't leave your agents guessing. During a live chat, agents can click the 'AI Suggestion' button to generate perfect reply options based on your company's Knowledge Base and the exact context of the current conversation.
Why use AiScalify's AI Smart Chat Suggestions?
Knowledge-Based Context
The AI references your business profile and reads the chat history to understand exactly what the customer needs.
Language Awareness
If the customer speaks Hindi, Hinglish, or English, the AI suggests replies in that exact same language.
One-Click Sending
Agents review the suggested options and simply click one to instantly populate the reply box.
How it works in 3 simple steps
We've designed AI Smart Chat Suggestions to be incredibly easy to set up and use.
Customer asks a question
An inbound message arrives in the Shared Inbox assigned to an agent.
Agent taps AI Suggestion
The agent clicks the Sparkle icon. AiScalify queries the AI using your custom Knowledge Base and the recent chat history.
Select and Send
Short, natural reply suggestions appear. The agent clicks the best one and sends it.
Frequently Asked Questions
Everything you need to know about AI Smart Chat Suggestions.
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